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Platinum Alerts Email not working

 
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Author Platinum Alerts Email not working
rkchart
White Belt
White Belt


Joined: 13 Nov 2012
Posts: 18

Post: #1   PostPosted: Mon Nov 03, 2014 3:41 pm    Post subject: Platinum Alerts Email not working Reply with quote

Newly purchased Platinum subscription.
i tried using the Alert on 5min TF .
The Alert is displayed on the screen allright but no email received on the email i input.

Also it will be simply great if you can have the SMS alert as well.

please advice.

-Rahul
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kamal.icharts
Site Admin


Joined: 10 Apr 2013
Posts: 576

Post: #2   PostPosted: Mon Nov 03, 2014 5:49 pm    Post subject: Re: Platinum Alerts Email not working Reply with quote

Dear Member,

We apologize for the inconvenience. Currently Email and SMS feature is not available. You need to ignore the Email option given. The alert will be displayed above the chart with a beep sound

We will try and see to get the email facility available in future

Regards

Kamal

rkchart wrote:
Newly purchased Platinum subscription.
i tried using the Alert on 5min TF .
The Alert is displayed on the screen allright but no email received on the email i input.

Also it will be simply great if you can have the SMS alert as well.

please advice.

-Rahul
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View user's profile Send private message
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